Manhattan Home Design, a furniture firm focusing on mid-century modern-day and modern pieces, placements itself as a company of " inexpensive luxury." The company offers a curated collection of furnishings, including renowned reproductions and initial designs, intending to bring high-quality, stylish items to a vast audience.
Brand Philosophy and Products
The brand's core ideology, as highlighted by chief executive officer Becca Polak, is to provide useful and fashionable furniture that shapes the way people live. Polak, a previous business legal representative who got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and quality. The firm's magazine includes preferred products like the Mario Bellini Couch and the Ducaroy Sofa, commonly made with premium materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the company's website and independent evaluation systems exposes a blended photo. The Sitejabber web site supplies a especially telling perspective, with an total score of 2.6 out of 5 stars, recommending a pattern of client Manhattan Home Design Becca Polak discontentment.
Favorable Responses:
Several customers commend the aesthetic and top quality of the furniture, noting that pieces usually go beyond expectations in terms of product and craftsmanship.
Some testimonials from the company's web site highlight products as "statement-making" and " precisely what I needed to pull the room together."
Older testimonials from third-party sites additionally mention favorable experiences with product top quality and prompt distribution.
Unfavorable Feedback:
More current evaluations on independent sites like Sitejabber and Houzz paint a much less desirable photo, with frequent complaints concerning solution, value, and deceptive advertising and marketing.
Common problems highlighted on Sitejabber and other platforms include:
Poor customer service: Clients report a absence of interaction and difficulty dealing with problems.
Misleading techniques: There are states of items being provided as "in stock" when they are not, in addition to a " trickery" method with furnishings top quality and sales.
Delivering and distribution issues: Long hold-ups, unsatisfied orders, and damaged products upon arrival are often mentioned.
Problem with returns and refunds: Customers have reported significant obstacles in obtaining refunds or replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her background remains in the business and lawful world, and she got the business with the objective of enhancing the on-line furnishings purchasing experience. She is also a contributor to the firm's blog site, where she covers interior design fads and ideas. Her management is concentrated on curating classic, top quality pieces and changing the business's reputation via a more customer-centric strategy.